Privacy Policy for Unicorn Duty
This Privacy Policy describes how unicornduty.com (“the Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the Site.
1. Information We Collect
When you use our services, we collect various types of information from you, which may include:
Personal Information: This is information that you provide directly to us when you book a service or contact us. This may include your name, email address, phone number, and physical address for the service location.
Payment Information: When you make a booking, we collect payment information, such as your credit card details. This information is processed securely by a third-party payment processor, and we do not store your full payment information on our servers.
Usage Data: We automatically collect certain information about your device and your interaction with our Site. This may include your IP address, browser type, operating system, pages you visit, the time and date of your visit, and other usage statistics. This information helps us analyze trends, improve our Site’s performance, and understand how our services are used.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us remember your preferences, track your use of the Site, and provide a more personalized service. You can control the use of cookies through your browser settings, but disabling them may affect the functionality of the Site.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide and Manage Services: We use your personal information to schedule and deliver the electrical services you requested, process payments, and communicate with you about your booking.
To Improve Our Services: We use usage data and analytics to understand how our customers interact with our Site and services. This helps us to improve the user experience, develop new features, and enhance the quality of our offerings.
To Communicate with You: We may use your contact information to send you service-related notifications, booking confirmations, updates, and promotional materials (where permitted and with your consent).
For Security and Fraud Prevention: We use your information to protect against unauthorized access, maintain the security of our services, and detect and prevent fraudulent activity.
To Comply with Legal Obligations: We may use and disclose your information as required by law, such as to respond to subpoenas, court orders, or other legal processes.
3. Sharing and Disclosure of Information
We do not sell your personal information to third parties. We may, however, share your information with trusted third-party service providers who assist us in operating our business and providing our services. These third parties are bound by confidentiality agreements and are only permitted to use your information for the specific purpose for which it was provided. These providers may include:
Payment Processors: To handle secure payment transactions.
Service Partners: To help dispatch and manage our team of electricians.
Analytics Providers: To help us understand how our Site is used.
4. Data Security
We are committed to protecting the security of your personal information. We employ a variety of security measures, including physical, technical, and administrative safeguards, to help protect your data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have certain rights regarding your personal information, including the right to:
Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct any inaccurate or incomplete information.
Deletion: Request that we delete your personal information, subject to certain exceptions.
Withdraw Consent: Where we have relied on your consent to process your personal information, you have the right to withdraw that consent at any time.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date at the top. We encourage you to review this policy periodically for any changes.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
contact@unicornduty.com
9027295474
